Hospitality
Support guests 24/7 with clear, human-like answers to requests, bookings, and hotel information across WhatsApp, Telegram, and voice.
Why it matters
Guests expect fast, personalized service - and the flow of requests never stops.
Guests want immediate answers
Language and staffing limits create delays
Missed upsell opportunities
Features
Chats or talks naturally, just like a real assistant.
Schedules rides, reservations, or in-room services on request.
Communication process consists of four steps:
Verify patient via phone, or patient ID
Connect to scheduling / insurance systems
Share available slots, coverage status, prep steps, reminders
Route to staff for clinical advice or exceptions
Voice
Guests can simply speak their requests - making service feel natural, effortless, and human, while reducing calls and improving accessibility.
Lets guests control lights, climate, and services by simply speaking.
Helps staff coordinate tasks, manage requests, and share updates instantly.
Builds personalized travel plans based on guest preferences.
68%
Solution rate
99%
CX satisfaction
Extra.ge
52%
Fewer tickets
100%
CX satisfaction
Spega Medical
84%
Solution rate
3 secs
First response time
Crystalbet
Results & impact
60-80% of guest requests
Handled automatically
60% reduction
In front desk load
Higher guest satisfaction
And better reviews
24/7 availablity
In any chat app, with voice & text interaction.
