Chat

Voice

Instant support on the web, apps and messaging

Resolving routine questions across web, in-app, and popular messaging channels.

Ask Briano

What we solve & deliver

Automated resolution for repetitive questions

Handle calls at scale and prevent overflow, so customers get help immediately.

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Consistent answers across all channels

Briano uses a unified brain shared across channels, ensuring your brand speaks with one clear, reliable voice.

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Coverage for 100+ languages

Briano understands and responds fluently in smaller or regional languages too, helping you support every customer equally - wherever they are.

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Typical use cases

E-commerce

Insurance

Healthcare

Entertainment

Gaming

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E-commerce

Order status

Loyalty

Returns/exchanges

Product Q&A

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Integrations

Channels

Web widget & in-app SDK, WhatsApp, Messenger, Instagram DM, Telegram.

Help desk / CRM

Intercom, Zendesk (Support & Guide).

Knowledge sources

Zendesk Guide, Intercom Articles, PDFs/URLs/sitemaps.

Other if needed

Email/ticket systems, webhooks, custom APIs, etc.